Welcome to Bellavia Canada — Your Canadian beauty destination
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Bellavia Canada — Where Beauty Finds Its Way





We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all accessories included. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at bellaviacanada@gmail.com
All approved returns must be sent to the following address:
Bellavia Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at bellaviacanada@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Bellavia Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bellaviacanada@gmail.com
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
This shampoo and conditioner pair uses apple cider vinegar’s clarifying profile combined with botanical extracts, keratin and collagen to remove excess oil and buildup without stripping moisture. The formula targets common causes of visible flakes and scalp discomfort and is suitable for color-treated, bleached, curly, wavy, frizzy and straight hair. Formulated without sulfates and parabens and not tested on animals, this set aims to balance scalp pH and support healthier-looking hair through everyday use.
The products combine a clarifying apple cider vinegar base with soothing plant extracts to remove buildup that can trap oil and irritants on the scalp. By gently lifting excess grease and residues, the scalp environment becomes less favorable to visible dandruff and itch without harsh detergents.
No—this set is formulated to be gentle. It avoids sulfates and parabens, using milder cleansing agents and conditioning ingredients to preserve moisture and protect color-treated or bleached hair from unnecessary fading.
Start by wetting hair thoroughly and massaging the shampoo into the scalp to lift oil and buildup; rinse and repeat if your hair is very oily. Apply the conditioner from mid-length to ends, leave for one to three minutes, then rinse. Regular, consistent use helps maintain a balanced scalp environment.
The BELLISSO ACV shampoo and conditioner are multi-purpose and designed for men and women across hair textures. Whether your hair is oily at the roots but dry on the ends, curly and frizz-prone, or color-treated, the formula aims to calm scalp irritation while restoring manageability and shine.
Who is this for? If you deal with visible flakes, recurring itch, greasy buildup, or a scalp that feels out of balance but you still want a moisturized, manageable mane, this set is designed for you. It’s also a practical choice for anyone who prefers salon-grade, sulfate- and paraben-free products that combine clarifying action with botanical conditioners. Ideal for both men and women seeking a daily-friendly routine to reduce scalp discomfort while improving hair strength and shine.
SHAMPOO: Water, Sodium Lauroy, Sarcosinate, Cocamidopropyl Betaine Cocamide Methyl Mea, Hydroxyethyl Urea, Hydrolyzed Keratin, Hydrolyzed Collagen Pg-Propyl Methylsilanediol Sodium Lauroyl Hydrolyzed Silk, Ppg-3 Caprylyl Ether, Polyquaternium-10, Hydroxypropyl Guar Hydroxypropyltrimonium Chloride, Citric Acid, Parfum, Peg-120 Methyl Glucose Dioleate, Malic Acid, Disodium Edta, Magnesium Nitrate, Methylchloroisothiazolinone Magnesium Chloride, Methylisothiazolinone, Ammonium Chloride, Panthenol (Vitamin B5), Malic Acid, Etidronic Acid, Triethanolamine, Allantoin, Magnesium Nitrate, Methylchloroisothiazolinone, Magnesium Chloride, Methylisothiazolinone. CONDITIONER: Water, Ceteary! Alcohol, Dimethicone, Cyclopentasiloxane, Behentrimonium Chloride, Vinyl Dimethicone/ Methicone Silsesquioxane Crosspolymer, Behenamidopropyl Dimethylamine, Amodimethicone, Panthenol (Vitamin B5), Argania Spinosa Kernel Oil, Persea Gratissima (Avocado) Oil, Cocos Nucifera (Coconut) Oil, Bht,Hydrolyzed Keratin, Hydrolyzed Collagen Pg-Propyl Methylsilanediol, Hydrolyzed Collagen, Hydroxyethylcellulose, Parfum, Benzyl Alcohol, Malic Acid
Q: Is this set safe for color-treated hair?
A: Yes. The formula is sulfate- and paraben-free and safe for color-treated or bleached hair when used as directed.
Q: How often should I use the shampoo and conditioner?
A: Start with 2–3 washes per week for heavy buildup, then adjust to daily or alternate days based on scalp oiliness and comfort.
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
Bellavia Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Bellavia Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
Please ensure your shipping address is complete and accurate before placing your order. Bellavia Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
If your order arrives damaged, please contact us immediately at bellaviacanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
At this time, Bellavia Canada ships only within Canada. International shipping options may become available in the future.
If you have any questions regarding shipping, please contact us at: bellaviacanada.ca@gmail.com
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all accessories included. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at bellaviacanada@gmail.com
All approved returns must be sent to the following address:
Bellavia Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at bellaviacanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Bellavia Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bellaviacanada.ca@gmail.com
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