Welcome to Bellavia Canada — Your Canadian beauty destination
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Bellavia Canada — Where Beauty Finds Its Way





We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all accessories included. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at bellaviacanada@gmail.com
All approved returns must be sent to the following address:
Bellavia Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at bellaviacanada@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Bellavia Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bellaviacanada@gmail.com
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet QOOQ Turmeric Kojic Acid Soap, a cleansing bar designed to work within your daily routine. Infused with prized Japanese Kojic Acid and vibrant turmeric, this soap targets the look of dark spots and sun-induced discoloration while delivering a soothing wash for face, body, and delicate areas such as the neck, hands, underarms, and bikini line. The package includes two bars, each 120 g, offering a ready source of gentle cleansing for everyday use. While results vary by person, many shoppers notice a smoother, more even-toned appearance over time. The formula combines active ingredients with nourishing oils to provide a comfortable cleanse that leaves skin feeling moisturized, never tight.
Japanese Kojic Acid paired with turmeric creates a cleansing experience that aims to support a balanced complexion. The synergy between these ingredients targets the look of dark spots and discoloration, potentially revealing a more even appearance with regular use. Expect a gentle wash that aligns with a daily skincare ritual without aggressive fragrances or harsh residues.
Beyond cleansing, this bar feeds skin with vitamin C and E, retinol, collagen, and hyaluronic acid. Glycerin, shea butter, and castile olive oil contribute to surface hydration, improved texture, and a smoother feel. The combination aims to support a refreshed, revitalized look, focusing on comfort and balanced moisture rather than dryness or tightness.
Turmeric adds a natural soothing note to the cleansing routine. The soap supports moisture balance while helping to clarify the skin, which may help calm occasional blemishes. The result is a clean, calm feel that prepares the skin for subsequent care steps.
Free from SLS and parabens, this soap is suitable for daily use on the face and body. For best results, follow with sunscreen during the day to protect the skin and enhance the effects of active ingredients. If you have dry or sensitive skin, consider applying a moisturizer after washing to seal in hydration. The bar yields a soft, clean finish without tightening or stretching the skin.
QOOQ emphasizes quality ingredients and thoughtful formulation. The brand offers responsive customer care and a focus on satisfaction, helping you explore a routine that fits your needs. The soap provides a simple, everyday option to experience hydrated, comfortable skin with no guarantees but plenty of possibilities.
Q: Is this soap suitable for daily use on face and body?
A: Yes, designed for daily cleansing on both areas; if skin is dry or sensitive, moisturize after use.
Q: What is the best way to use QOOQ Turmeric Kojic Soap?
A: Lather with warm water, massage onto skin, rinse, and follow with sunscreen during the day.
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
Bellavia Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Bellavia Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
Please ensure your shipping address is complete and accurate before placing your order. Bellavia Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
If your order arrives damaged, please contact us immediately at bellaviacanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
At this time, Bellavia Canada ships only within Canada. International shipping options may become available in the future.
If you have any questions regarding shipping, please contact us at: bellaviacanada.ca@gmail.com
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all accessories included. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at bellaviacanada@gmail.com
All approved returns must be sent to the following address:
Bellavia Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at bellaviacanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Bellavia Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bellaviacanada.ca@gmail.com
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